Security System Services
Companies in the security systems services industry sell, install, and monitor commercial and residential electronic security alarm systems. Major companies include US-based ADT and Johnson Controls, along with G4S (UK), Secom (Japan), and Securitas (Sweden).
Global security services industry revenues total to about $88 billion, according to Statista. Asia (excluding Japan holds the largest share of the market at about 40%, followed by Europe and North America. Emerging markets with rising middle-class populations are expected to see the strongest growth.
The US security systems services industry includes about 7,000 establishments (single-location companies and units of multi-location companies) with combined annual revenue of about $22 billion.
Competitive Landscape
Demand is driven partly by home sales, new home construction, and new commercial and office construction. The profitability of monitoring companies depends on the volume of customers, as most costs are fixed. Large companies have advantages of scale in operating monitoring centers and in national advertising and brand recognition. Small companies often compete by selling customer contracts to the large monitoring companies, or reselling the monitoring companies' services, which they buy wholesale. The US industry is concentrated: the 50 largest companies generate about 60% of industry revenue.
Advances in technology, especially wireless and home automation, are creating significant change in the security systems industry. While wireless technology has made security systems more affordable for more people, it has reduced the need for professional installation services and lowered the industry's barriers to entry. New business models and competitors, including Nest, Piper, Ring, SimpliSafe, and iSmart Alarm, offer do-it-yourself home protection systems without monthly fees for as little as $200.
Products, Operations & Technology
Major services of security system service companies include the sales, installation, and monitoring of electronic security systems. The industry consists
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Sales & Marketing
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Finance & Regulation
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Regional & International Issues
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Human Resources
Also includes the following chapters:
Quarterly Industry Update
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Industry Indicators
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Business Challenges
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Trends and Opportunities
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Call Preparation Questions
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Financial Information
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Industry Forecast
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Industry Websites
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Glossary of Acronyms